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INBOUND23 Insights: The Future is HubSpot AI

INBOUND 23 Insights: The Future is HubSpot AI

Boston was the place to be this week—as is every September— for HubSpot's biggest event. INBOUND 2023 was abuzz with groundbreaking advancements in the realm of Artificial Intelligence. We had a strong feeling that HubSpot was going to announce some new AI-powered features, but we didn’t know the announcements would be so big. Sometimes, HubSpot likes to play its cards close to the chest until INBOUND. Well played, HubSpot.

With an arsenal of generative AI tools under its belt, HubSpot's quest to revolutionize B2B marketing, sales, and service functionalities has taken a huge leap toward the future. Here's a quick look into the major takeaways for B2B marketers like you:

HubSpot AI: The Future of Marketing Strategies

Let’s cut to the chase here — the biggest reveal at Inbound 2023 was HubSpot AI, a new suite of generative AI tools that, let’s face it, raise the bar when it comes to marketing strategies. Artificial intelligence has long been touted as the future, and with HubSpot AI, that future is here. Designed as a suite of generative AI tools and features, HubSpot AI is going to seriously change how marketing is done.

With even more capabilities being added to HubSpot’s AI Content Assistant, tasks such as content writing, blog topic generation, image creation, website building, and report development will be more streamlined than ever. With HubSpot AI, you can generate a blog post, optimize it for SEO, and add a catchy headline and an optimized meta description with the click of a button. This feature is in private beta for now, but it should be available to everyone soon.

The introduction of AI Insights is set to offer predictive analytics and recommendations, equipping marketers with the data-driven analytics they need. An AI-driven forecast? Sign me up! Also, ChatSpot is now in public beta. With 80,000 users already benefiting from its capabilities, the future looks promising for sales and marketing teams.

The power of Sales Hub increased with tons of updates

In an era where efficiency and adaptability in sales are critical, HubSpot’s revamped Sales Hub comes as a breath of fresh air. The new features focus on optimizing sales processes, including a dedicated prospecting workspace for sales representatives—sales teams across the globe were cheering in unison when this was announced. A unified platform will assist reps in organizing, focusing, and identifying urgent tasks all in one place. Here are some of the key features included in the new Sales Hub:

  • Enhanced lead management and reporting tools.
  • Predictive insights through AI Forecasting.
  • Enhanced collaboration tools to ensure seamless coordination between sales representatives.

The changes made to Sales Hub are so extensive we can’t possibly cover everything about it here. So check back soon for a complete rundown in the near future.

The birth of Commerce Hub

E-commerce is no longer just a B2C game. With the unveiling of Commerce Hub, HubSpot has turned its gaze towards B2B marketers and US-based customers, aiming to ignite their opportunity-to-revenue cycles. Features like payment links and integrated invoicing simplify transactions and expedite the sales process.  The long-awaited introduction of a mobile messaging service incorporating both SMS and WhatsApp signifies HubSpot's dedication to facilitating direct, personal, and instantaneous customer engagement.

Here’s a complete list of all the updates HubSpot announced at INBOUND 23.

The age of AI in B2B marketing is not on the horizon; it's here. Don't let it pass you by! HubSpot is leading the charge with its innovative AI tools, revamped sales processes, and commerce-centric approach. The future of B2B marketing looks not just promising but revolutionary.



Why use a HubSpot Partner to help?

Navigating and understanding software updates can be overwhelming. There are a lot of benefits to using a HubSpot Partner to get you up to speed.

Expertise and Experience: HubSpot partners are certified professionals with extensive knowledge and experience with all things HubSpot. 

Customization and Personalization: A HubSpot partner can customize your HubSpot portal to match your unique business needs.

Faster Implementation: HubSpot partners are well-versed in HubSpot tools and can get you up and running quickly.

Cost-Effectiveness: While there may be an upfront investment in hiring a HubSpot partner, their expertise can save you valuable time and resources in the long run. By avoiding trial and error, you can ensure that your HubSpot account is set up to fit your needs, leading to improved efficiency, better customer experiences, and a higher ROI.

Contact us to learn more about how using a fractional HubSpot admin service like HIVE Hub can benefit your organization and help you make the most of HubSpot's Generative AI updates.

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